FAQs

We deliver orders from Thursday to Sunday every week. For next-day delivery, please order before 10am on the previous day. Note: this only applies to our operating days (i.e., Thursday to Sunday).

We only charge $1 for delivery, anywhere in Canberra.

No, we do not deliver outside Canberra.

No, at this stage we do not ship to other states.

Please call us at 0468 885 525. If our driver is available, we will try to arrange another delivery. In the event this is not possible, you can collect your order from our kitchen.

Yes, we do. Please let us know about your dietary requirements and we will manage accordingly.

All our ingredients (including jelly, gelatine, etc.) are 100% Halal. We only purchase from suppliers with a Halal certification.

Yes, we do.

Yes, however, you must make any changes up to 48 hours before the selected delivery date for your order.

We use fresh ingredients that will be ordered specifically to prepare your food. For this reason, and to prevent waste, we are not able to refund orders cancelled after this time or same-day orders. To cancel your order: Log in to your customer account at www@whiskntreat.com.au. Select your order and click ‘cancel’. You won’t be able to cancel the order after the cut-off time.

For any destination, time or event. Tell us what you want and we'll exceed your expectations. Please visit our Events page and fill out the order form.

Yes – Please fill out the Event order form (copy link) and we will endeavour to call you within 3 business hours.

We are flexible and would love to accommodate your preferences.